Frequently Asked Questions
30-Day satisfaction guarantee
All orders are covered by a 30-day money-back guarantee. If you are not completely satisfied, you can return the item and receive a full refund – no questions asked.
When will my order be shipped?
As soon as we have confirmed payment, we will immediately begin processing your order. Your order will normally be processed and shipped within 24 hours. Once your order has been shipped, you will receive a confirmation email with your tracking number so you can always track the status of your order.
How can i track my order?
As soon as your order has been shipped, you will receive a confirmation email with a link to your personal tracking information, so you can stay up to date on the status of your order at any time.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not 100% satisfied with your purchase, you can return any unused item without any hassle within 30 days of receipt. Refunds will be made to the original payment method or as store credit as soon as the items arrive at our warehouse.
Thank You for Supporting CurlyHaircode
As a Canadian, family-owned brand, your support means more than you know.
Every order helps us continue creating pieces that celebrate confidence, individuality, and the beauty of showing up as your true self.
Right now, you can shop our dress collection at up to 70% off—but only while styles are still in stock.
These pieces won’t be restocked, and sizes are already moving fast.
If something has been calling your name, this is your moment to make it yours.
With love and gratitude,
CurlyHairCode
Free Shipping
Free Shipping with Canada Post & UPS
Customer service
Always reachable, response within 24 hours.
100% Return Guarantee!
Easy returns within 14 days.
Secure payment
Pay safely and quickly with your credit card.